Our security systems use up-to-date technology embodying industry standards, and secure shopping is our priority. From our experience, we know it's important that you have the same confidence when you use your credit card online as you do when you order by phone. That's why we offer EsmokerCanada Inc. Secure Shopping Guarantee to help protect you from credit card theft or misuse. Secure Shopping is our commitment to you.
If the order hasn't been shipped out yet, we can cancel the order and issue you a refund with no penalty. If you do not cancel the order until after it has already been shipped, your situation will be handled according to the terms and conditions.
You received the product but the product is not working correctly, is missing parts, or is visibly damaged or deformed:
If the item isn't working correctly, and it does not appear to have been damaged during shipping, please see the paperwork that came in the original box for instructions on how to file a warranty claim with the manufacturer. The manufacturer is responsible for any manufacturing defects or deficiencies with its products
We are located in downtown Toronto, just north of Wellesley. Come and visit our Vape Shop at 676 Yonge ST Toronto ON M4Y-2A6 to meet our educated Vaper Geeks, test our products and ask all the questions you have in regards to Electronic Cigarettes, Vapourizers, E-Liquid, E-Juice and Accessories.